What we use, why, and how to reach us about it.
01What we use
Your account details, the pickup and drop-off addresses, the recipient’s name and phone, and the item description. Your location only when you tap Use my current location. For drivers, your location while you’re online or on a delivery, shown to the sender during their delivery.
02If you apply to drive
Your phone number, your application answers and five photos: your driver’s license front and back, vehicle registration, insurance and a profile photo. They’re stored privately and seen only by the Haandl team that reviews drivers. If you connect a Tesla, we also keep the car’s name, model and readiness checks.
03Who helps us
Supabase and Railway host our database and website. Mapbox provides maps, addresses and routes. Tesla, only if you connect a car, through Tesla’s own sign-in. Stripe will handle card payments when they open. Each sees only what it needs, and we don’t sell your information.
04AI assistants
If you connect Claude or ChatGPT, it receives what you ask for: your delivery list and, for each delivery, its step, addresses, recipient’s name, item description and price. Nothing is shared unless you connect one, and you can disconnect at any time.
05On your device
We keep you signed in with a secure cookie. Your route plan may be kept in this browser tab until you finish. Signing out ends your session.
06Keeping and deleting
We keep delivery records while your account is open so you can see your history, and driver documents while you drive with us. Email us to delete your account and its information; some records may be kept where the law requires.
07Questions and requests
Email ezpzmove@gmail.com about your data or to ask for a copy, a correction or deletion. Don’t send passwords or ID documents. Haandl is for adults 18 and over.